FAQ & Contact us

Reset using “Forgot User ID” and “Forgot Password” links on the homepage. Your user ID is the email address you signed up with.

If you’re still experiencing issues, please reach out to [email protected] or by phone at 1.877.335.7693

Personal information is kept secure and will be used pursuant to our Privacy Policy. In the future, if you wish to opt out of program communications, please visit your profile page on the website or mobile app to change your selections. You may also opt out of the program communications when you receive an email by selecting the unsubscribe link located in the email footer.

Sign up here, or in the Buffalo Wild Wings app.

Download the Buffalo Wild Wings App, go to Rewards, click on Scan Receipt, and scan the QR code on your check or enter the claim number. The points for your transaction will then be added to your account.

Let your server know you’re a rewards member and give them your phone number. You’ll earn points and can redeem offers or rewards.

Certificates can be cancelled online or in the app. Go to the “Rewards” tab, expand the “My Reward Certificates” section, select the certificate you want to cancel, and then click “Cancel Certificate.”

Create your order and go to Bag. Scroll down and enter your promo code in the promo code box and hit APPLY. You’ll see the discount at checkout. Limit one promo code per order.

Blazin' Rewards members will earn points and can redeem reward certificates on the same order as a promo code. Other offers may work together, please check the offer details.

Click CHECKOUT NOW and the discount should appear if it is applied.

Still having issues? Confirm you’ve got the right products in your bag and meet the criteria for the promo code, like meeting the subtotal spend minimum.

Reach out HERE for help

You can redeem your gift card at any participating Buffalo Wild Wings sports bar and select locations online.

Click here to get your current gift card balance. If you're at a Buffalo Wild Wings, you can also ask your server to provide your gift card balance.

Email [email protected].

Don't worry! Buffalo Wild Wings gift cards never expire.

Contact our Customer Care team at 1-877-335-7693 or email [email protected]

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We appreciate your interest in having Buffalo Wild Wings involved in your fundraising efforts. All requests for funding and in-kind gifts, such as gift certificates, must be submitted in writing on your organization's letterhead to your neighborhood Buffalo Wild Wings sports bar. If the request is regarding a specific event, please remember to include the event information as well as a contact name and phone number. Click here to locate the address of your neighborhood Buffalo Wild Wings.